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Report:
When it comes to community onboarding, I see many opinions but never any data.
So I joined 127 online communities to find out what their onboarding looks like.
I've gathered my findings into a report: State of Community Onboarding.
It covers key aspects throughout the onboarding journey: From messaging and positioning to data collection and onboarding messages.
The result is a bunch of data-backed takeaways and recommendations that you can use to reflect upon and improve onboarding in your community.
🔁 ICYMI
The last issue was all about Community Contribution at: Sephora
🌶️ Click worthy
Five Difficult Enterprise Community Challenges To Solve In 2024 by Richard Millington
Your customers are your cheat code: customer marketing tips from Apollo w/ Daniel Cmejla
📅 Workshops and Events
Mastering Onboarding: Best Practices for Community Success, Dec 12
Twitter Space: Art & Science of Community-powered Growth, Dec 11
🆕 Job listings
Check out 40+ more open roles: See the full list.
😬 Worried about your onboarding? Get a...
Community Onboarding Audit
Cut out the guesswork in creating a great onboarding flow. Get an expert review of your community onboarding with actionable tips and suggestions to improve your first-run member experience. Learn more.
I'd love to hear from you!
→ Let me know which communities I should cover - Reply or comment and tell me the product communities you'd love to learn more about.
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