Community Reporting at: Asana

🆕 Deep dive

Asana is one of the pioneers of work management, with 139,000 paying customers and 2.5 million users.

Its community program, Asana Together, combines a forum with an ambassador program, and events.

But what’s most remarkable is how through smart reporting and internal PR, they've taken the program from being a nice-to-have to a strategic imperative that drives massive business impact.

Here’s what to expect:

✔️ Origin Story: How Asana and the Asana Together community got started.

✔️ Cross-functional Impact: How its multi-faceted program delivers impact across the business.

✔️ Showing ROI: How they track and report to prove the ROI of its community program.

✔️ Return on Community: The value it creates for members and derives for its own business.

🎧 Or listen along in your fave podcast app

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🔁 ICYMI

The last issue was all about getting your first 1,000 community members.

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🌶️ Clickworthy

• Roles, Comp, Measurement Strategies, & Trends w/ Evan Hamilton

• From Community → Customer - Rebecca Marshburn

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📅 Workshops and events

• Led By Community: Community Onboarding Essentials: Best practices for community onboarding success, March 5 (free, online)

• Remote Daily: Is the community space broken? with Carrie Melissa Jones, March 6 (free, online)

• Community-Led Summit - Boston, April 11-12 (‘communityINC15’ gets 15% off)

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🆕 Job listings

• 1Password: Sr. CX Community Operations Specialist

• Clubhouse: Trust & Safety Operations

• Cornerstone OnDemand: Director, Customer Community

• Lyft: Community Manager (Contractor, Part-Time)

• Mighty Networks: Customer Success Manager

• Patreon: Senior Creator Marketing Manager

• Patreon: Head of Account Management

• PayPal: Developer Community Manager

• Quilt: Community Manager (Part-time, SF)

• Wilson Sporting Goods: Community Manager

• Zebra: Customer Marketing Specialist

Check out 85 more open roles: See the full list.

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