How do you acknowledge community contribution without changing how relationships feel?

It’s a tricky tightrope to walk. Communities that reward contribution can kill the culture that made them valuable in the first place. But if you ignore them, members can quietly burnout.

In this article, outlines how to design incentives around outcomes so recognition feels earned, not transactional.

Read the article ↗

🆕 Job listings

• Socialpoint: Community Manager (Barcelona)

• The Hot Box: Community and Events Manager (Dublin)

• Scandit: Social Media and Community Manager (London)

• LIFE Network: Community Engagement Manager (PT Contract, Remote US)

• SuperAnnotate: Community Manager (SF)

• Notion: EMEA Community Programs (FT Contract, Dublin)

• Instrumentl: Head of Community & Events (Remote)

• Lucis: Event & Community Manager (Paris, Barcelona, London)

  Check out all 239 open roles

  See all jobs ↗

I'd love to hear from you!

✍️ Want to write for Community Inc? I’d love to share your unique insights and experiences about the business of community. If you’ve got ideas brewing and want to write a guest post, just reply with your pitch.

→ Follow me on social - I share more thoughts and tips on LinkedIn.

Community teams can get stuck in a function — marketing, support, CS — even when their impact spans the whole business.

argues for treating community as part of the broader go-to-market system, with practical advice on how you can go from single-team effort to company-wide strategy.

Read the article ↗

Get The Community Code book

Josh just released a book! The Community Code introduces community-integrated GTM, a way of treating community as a structural layer that connects marketing, product, sales, and customer teams around shared customer insight.

In organizations where those teams often operate from different signals and incentives, it offers a practical approach to embedding community into go-to-market so it drives alignment, adoption, and growth across the full customer lifecycle.

Amazon ↗

🆕 Job listings

• NVIDIA: Program Manager, Developer Marketing - Community (Remote California)

• Malt: Community Builder (London)

• Avon Wildlife Trust: Community Ecologist (PT Contract, Bristol)

• Notion: Regional Marketing Specialist, UK (London)

• Substack: Communications Manager, Product & Community (SF/NYC)

• Paddle: Partner Marketing & Community Lead (Remote UK)

• Ironclad: Senior Community Marketing Manager (SF)

• Pentland Brands: Head of Global Community - Endura (London)

• Binance: DACH Community Manager - Events (London)

• Tive: Community & Content Lead (Austin)

• Search Atlas: Head of Community (SF)

• Binance: France Community Manager - Events (Remote Europe)

• DXC Technology: Customer Community Manager (Charleston

  Check out all 256 open roles

  See all jobs ↗

I'd love to hear from you!

✍️ Want to write for Community Inc? I’d love to share your unique insights and experiences about the business of community. If you’ve got ideas brewing and want to write a guest post, just reply with your pitch.

→ Follow me on social - I share more thoughts and tips on LinkedIn.

In the rush to slap AI into community, what’s actually useful?

Discourse Co-CEO, Sam Saffron, thinks the best uses of AI are the things you barely notice, while the worst are those that make you feel clever for implementing. But too many people are getting this backwards.

So how do you to spot AI that actually helps?

Read the article ↗

🆕 Job listings

• Mozilla: Community Manager - Open-Source AI (Contract, Remote US)

• Binance: Marketing Manager – Events & Community (Remote Australia or Sydney/Melbourne/Brisbane)

• Relay: Senior Events & Community Specialist (Toronto)

• NVIDIA: Community Manager, Developer Marketing (Remote CA, GA, TX, NC, FL, MA)

• Procore: Community Events Manager (Austin)

• Adobe: Community Insights Manager (Contract, Bay Area)

• Entrepreneurs’ Organization: Manager, Chapter Staff Community (Remote Spain)

• Canva: Education Community Manager, Netherlands (Contract, Amsterdam)

• Serhant: Director, Community & Membership Growth (NYC)

• UpLYFT: Community & Partnerships Lead (London)

• Fandom: Community Research Specialist (Remote UK)

  Check out all 263 open roles

  See all jobs ↗

I'd love to hear from you!

✍️ Want to write for Community Inc? I’d love to share your unique insights and experiences about the business of community. If you’ve got ideas brewing and want to write a guest post, just reply with your pitch.

→ Follow me on social - I share more thoughts and tips on LinkedIn.

Every community is sitting on a goldmine. Thousands of conversations with practitioners answering hard questions based on real experience.

In a sea of AI slop, this kind of real talk is what people are desperately seeking right now.

The unlock, says , is an editorial function. And all it takes to get started is to read the threads and decide what’s worth keeping.

Read the article ↗

🆕 Job listings

• FIGS: Community Manager – Canada (Toronto)

• Standing on Giants: Senior Community Relationship Manager (Spanish speaking, London)

• The Telegraph: Head of Community (London)

• TryHackMe: Customer Marketing Manager, Community & Events (Remote UK)

• Air Apps: Community Manager (SF)

• Lululemon: Community Lead (Miami)

• Etsy: Community and Social Coordinator (NYC)

• Kaboose: Head of Community (Remote Australia)

• Obama Foundation: Global Programs Associate, Obama Leadership Network (Remote Chicago)

• Keyfactor: Sr. Community and Engagement Manager (Remote US/Canada)

• The Founders Club: Head of Retention (Miami)

  Check out all 236 open roles

  See all jobs ↗

I'd love to hear from you!

✍️ Want to write for Community Inc? I’d love to share your unique insights and experiences about the business of community. If you’ve got ideas brewing and want to write a guest post, just reply with your pitch.

→ Follow me on social - I share more thoughts and tips on LinkedIn.

What happens when constraints strip everything back to what actually matters? shares her experience with building communities on WhatsApp, and pulls out the lessons we can all learn about making communities sticky, whatever the platform.

Here’s what to expect:

✔️ How communities thrive despite constraints

✔️ 7 principles for highly-engaged communities

✔️ A real case study of those principles in action

Read the article ↗

🆕 Job listings

• Ubisoft: Community Developer - Assassin’s Creed (Montreal)

• Simular: Community & Creator Lead (Palo Alto)

• Nebius: Global Startup Community Manager - France (Paris)

• CMI: Head of Communities (Remote England)

• SuperOps: Community Manager (SF)

• Fireflies.ai: Product Evangelist - Community & Enablement (Remote US/Canada)

• Calix: Senior Director of Executive Engagement (San Jose)

• 9Zero: Community Manager (SF)

• Solace: Advocate Marketing Specialist, Events (Remote US)

  Check out all 268 open roles

  See all jobs ↗

I'd love to hear from you!

✍️ Want to write for Community Inc? I’d love to share your unique insights and experiences about the business of community. If you’ve got ideas brewing and want to write a guest post, just reply with your pitch.

→ Follow me on social - I share more thoughts and tips on LinkedIn.

You know your company needs a community, but you can’t get anyone to fund it. Sarah Hawk makes the case for bottom-up adoption to change the narrative and make community happen.

Here’s what to expect:

✔️ Why top-down approval kills community projects

✔️ Learn how community actually spreads

✔️ How to make the case when it’s time

Read the article ↗

🆕 Job listings

• Klaviyo: Senior Customer & Advocacy Marketing Manager, EMEA (London)

• Vivup: Community Manager (London)

• Perkbox: Community Manager (London)

• Rockstar Games: Project Manager, Community (Manhattan)

• ClickHouse: Developer Community Advocate - AMER (Remote US)

• Fusebox Games: Senior Community Manager (Remote UK)

• ArcadeXR: Community Manager (Singapore)

• Iress: Community & Customer Engagement Lead (Sydney)

• Docebo: Director, Customer Marketing & Education (Toronto)

• Multiverse: Learner Experience & Community Manager (London)

• Practice Better: Community Manager (Contract, Remote Canada)

  Check out all 234 open roles

  See all jobs ↗

I'd love to hear from you!

✍️ Want to write for Community Inc? I’d love to share your unique insights and experiences about the business of community. If you’ve got ideas brewing and want to write a guest post, just reply with your pitch.

→ Follow me on social - I share more thoughts and tips on LinkedIn.

explores how we’ve been optimizing for attention when we should have been building trust, and why that distinction is about to determine which communities thrive.

Here’s what to expect:

• ✔️ Why trust is the new scarcity

• ✔️ Trust-building tactics and programs that work

• ✔️ The new metrics we should be tracking

  Read the article ↗

🆕 Job listings

• Granola: Community Manager (SF)

• Turk Startups: Community Spaces Lead (Remote France)

• Monday.com: Community and Events Program Manager (NYC)

• Promptfoo: Senior Developer Advocate (Remote US)

• Madison Logic: Senior Community & Event Marketing Specialist (Remote US)

• Plaud: Community Operations Specialist (Tokyo)

• Sumsub: Community Manager (Remote EU)

• Discover International: Community Manager (Remote US)

• Make: Community Event Manager (Raleigh)

• PayPal: Developer Relations Community (San Jose)

• Opal: Youth Advocacy & Success Manager (NYC)

• 3i Members: Regional Director (NYC)

  Check out all 253 open roles

  See all jobs ↗

I'd love to hear from you!

✍️ Want to write for Community Inc? I’d love to share your unique insights and experiences about the business of community. If you’ve got ideas brewing and want to write a guest post, just reply with your pitch.

→ Follow me on social - I share more thoughts and tips on LinkedIn.

explains how to handle a hostile uprising in your community, with lessons from those who have weathered internal revolutions of their own.

Here’s what to expect:

• ✔️ How to recognize the signs before a crisis

• ✔️ Surviving the first 48 hours: do’s and dont’s 

• ✔️ Navigating your post-crisis community

• ✔️ Building a putsch-resistant community

  Read the article ↗

The all-new Community Inc: A field guide for community builders.

A few weeks ago, I shared that I was opening up Community Inc. to guest writers — giving people in the community space a chance to share their expertise and bring fresh perspectives to the newsletter.

The response blew me away. Dozens of people reached out, pitched ideas, and told others to do the same.

What to expect: weekly articles written by operators sharing real insights and tactics to help you level up. I’ll still be writing Million Dollar Community and doing more B2B community deep dives, but I’m excited to publish articles from a collective of writers.

We’re kicking things off with Noémie Kempf. They’ll be regular contributions from Jon Levesque and Grace Malik. As well as articles from Sarah Hawk, Yuqi Hou, Sam Saffron, Alice Cross, Hayley Rodgers, and Francisco Fonseca, among others.

🆕 Job listings

• MyMagicHealer: Community and Influencer Manager (Remote Canada)

• ThriveCart: Community Manager (London)

• We Make Change: Community Manager (London)

• Sermo: Senior Community Manager, Physician Community (Remote US)

• Hue: Campaigns & Community Coordinator (Remote US)

• Lightfield: Community Lead (SF)

• Tines: Director, Community & Developer Advocacy (Remote US)

• Brex: Startups Ambassador (NYC)

• Quantexa: Head of Community (Contract, London)

• Iowa Wild: Community and Events Coordinator (Des Moines)

• ClickUp: Community & Social Growth Specialist (Remote Philippines)

  Check out all 276 open roles

  See all jobs ↗

I'd love to hear from you!

✍️ Want to write for Community Inc? I’d love to share your unique insights and experiences about the business of community. If you’ve got ideas brewing and want to write a guest post, just reply with your pitch.

→ Follow me on social - I share more thoughts and tips on LinkedIn.

The Chief of Staff role has grown into the mainstream over the past decade. At the center of this movement is Scott Amenta and his Chief of Staff Network (COSN), which has become home for Chiefs of Staff worldwide.

Starting from a Medium post, COSN has evolved into a community business that generates $1M+ each year, serving around 900+ members.

In this deep dive, we examine how Scott built and scaled the network and transitioned from free to paid along the way.

Here’s what to expect:

• ✔️ Origin Story: How COSN got started

• ✔️ The Offer: The value it offers its members

• ✔️ Revenue: How COSN makes money

• ✔️ Growth: The tactics used to grow its membership

• ✔️ Tools: The tool stack it uses to power its community and business

  Read the deep dive ↗

👀 Don’t miss Radha Agrawal’s Community Leadership Accelerator

With insights from her best-selling book, Belong, and from her own experience designing Daybreaker, Radha shares all she knows about building a community movement: business planning, marketing, culture building, and partnerships.

• Virtual Course: Community Leadership Accelerator, January 27 - March 17

• In-Person Retreat: Community Leadership Intensive, March 19 - 22

Sign up here and use code communityinc for 10% off. Enrollment closes Jan 26.

On the fence? Check out Radha's recent Community Leadership Masterclass.
Here's the replay link and passcode: MASTERCLASS25!

✍️ Want to write for Community Inc?

Right now, Community Inc. is just me, writing for 4,000+ community builders.

But, I've noticed there aren't many opportunities in the community space for folks to get exposure beyond a handful of annual events (featuring the same ol' voices year after year). So I want to open things up.

Here's what I'm looking for: community builders who want to share their unique insights and experiences about the business of community.

Whether that's a regular column, occasional articles, or one-offs. B2B/B2C/Creator communities, whatever. It just has to be original.

If you've got ideas brewing or want to explore writing together, just reply with your pitch.

🆕 Job listings

Added today:

• ASUS Community Marketing Manager (Fremont)

• Reddit Community Growth Analyst (Remote US)

• Jiga Community & Creator Lead (SF)

• Polymarket Customer Success Specialist - Discord Community (Remote)

• Vellum Community Lead (NYC)

• Posh Community Manager, Affiliates (NYC)

• Reddit Marketing Operations Lead, Community Lifecycle (Remote US)

• GovAI Head of Community and Partnerships (London)

• Plaud Global Community Operations Lead (SF)

• FICO Community Development Manager/Sr. Manager (Remote US)

  Check out all 250+ open roles

  See all jobs ↗

I'd love to hear from you!

→ Let me know which communities I should cover next - Reply or comment and tell me who you'd love to learn more about.

→ Follow me on social - I share more thoughts and tips on LinkedIn.

Picture this: 5am and alarm clocks are going off. Hundreds of people are getting up, wriggling into sequin jumpsuits and dabbing glitter on to their faces. They then head off to a surprise venue. By sunrise, they’re all dancing together.

This is Daybreaker: a community built around early-morning sober raves. Co-founded by serial entrepreneur Radha Agrawal in 2013, what began as an experiment with 150+ friends has bootstrapped its way to a seven-figure business, with over 800,000 community members in 30+ cities who dance, connect, and start their day with a bang.

Here’s what to expect:

• ✔️ Origin Story: How Daybreaker got started

• ✔️ The Offer: The value it offers its members

• ✔️ Revenue: How Daybreaker makes money

• ✔️ Growth: The tactics used to grow its membership

• ✔️ Tools: The tool stack it uses to power its community and business

  Read the deep dive ↗

Help Your Members Land Dream Jobs

PostWave enables employers to hire through trusted communities, like yours. Employers pay to promote roles to your members. You get paid.

I’m onboarding new communities now. Recent additions include:
- A WhatsApp for founders outside traditional startup hubs
- A hiring newsletter for CS and CSM leaders navigating career transitions
- A Slack community for B2B community managers sharing playbooks and wins

Will you be next? Check it out and apply: https://postwave.co/communities

🆕 Job listings

• Accurx: Community Lead (London)

• Alumni Ventures: Community Engagement Specialist (Contract, Las Vegas)

• Arc’teryx: Senior Area Manager, Community – USA West (Mobile, AL)

• Asian Art Museum: Director of Public Programs and Engagement (SF)

• BrandChamp: VIP Community Manager (Remote)

• Canva: Community Manager – Education, Indonesia (Jakarta / Indonesia)

• CoLiving.One: Community Manager (Rimini)

• Datadog: Program Manager, Community Content and Events (NYC)

• Humané Labs: Community Manager (Remote Global)

• Lenovo Creator: Global Community Manager (Morrisville, NC)

• Lululemon: Community Manager / Lead Specialist (Tokyo)

• OpenUp: Events & Community Marketeer (Amsterdam)

• Overdroid: Head of Community & Player Engagement (Remote Poland)

• PointClickCare: Sr. Customer Engagement Marketing Manager (Remote Canada or Mississauga)

• Powtoon: Community Marketing Manager (Tel Aviv)

• Reddit: Strategic Community Specialist (Contract, Remote UK)

• Reedsy: Community Growth Manager (Remote Canada/Spain/US/UK/Netherlands/Portugal)

• Tenstorrent: Event DevRel Lead (Remote Santa Clara)

• Vanta: Customer Advocacy Manager, Startups (SF)

• Velora: Director of Community (Remote Canada/US)

• Warner Music Group: Community Coordinator (London)

• Weights & Biases: Community Operations, Growth (SF)

• Workleap: Customer Advocacy Marketer (Remote Canada)

• Workyard: Senior Marketing Manager - Community & Content (SF)

• World: Community Manager (SF)

  Check out all 250+ open roles

  See all jobs ↗

I'd love to hear from you!

→ Let me know which communities I should cover next - Reply or comment and tell me who you'd love to learn more about.

→ Follow me on social - I share more thoughts and tips on LinkedIn.

“Because nobody goes to school for B2B marketing.” That’s Exit Five’s tag line. By filling that education gap, Exit Five has become the leading community for B2B marketers.

Founded by industry veteran Dave Gerhardt, it’s a bootstrapped, profitable business on track to hit $3 million in revenue with a membership of over 5,700.

This deep dive tracks Exit Five’s story from humble solo side project to becoming the go-to destination for marketers seeking connection and growth.

Here’s what to expect:

• ✔️ Origin Story: How Exit Five got started

• ✔️ The Offer: The value it offers its members

• ✔️ Revenue: How Exit Five makes money

• ✔️ Growth: The tactics used to grow its membership

• ✔️ Tools: The tool stack it uses to power its community and business

Read the deep dive ↗

Get Paid to Help Members Land Dream Jobs

I just launched PostWave. An alternative to job boards and careers sites, it enables employers to hire through trusted communities, like yours.

They pay to promote roles to your members. You get paid. No extra work required.

New communities are being onboarded now. Check it out and apply: https://postwave.co/communities

🆕 Job listings

• Abortion Access Front: Community Engagement Manager (Remote US)

• AMD: Channel Community Manager – EMEA (London)

• Amplitude: Community Contractor (PT, Remote)

• Array.vc: Community / Growth Lead (SF)

• Ashby: Content Lead, Online Communities EMEA (Remote EU, UK, Ireland)

• Aspire: Social Media & Community Manager (SF)

• Bitget: Community Operations Head (Remote APAC)

• Chief Rebel: Community Manager (Stockholm)

• Civica: Community Manager (Gujarat)

• Etha: Head of Academy & Community Experience (Sofia)

• Figma: Community Experiences Manager (SF)

• Genflow: Community Executive (Remote US)

• Genie AI: Partnerships & Community Manager (Global Remote)

• Ideogram: Community & Customer Success Manager (Toronto)

• Insights: Community Activation Manager (Remote UK)

• Mindspace: Community Manager (Berlin)

• Monzo: Space & Community Manager (Cardiff)

• Ontra: Community Manager (Temporary, Remote US)

• Ostium: Community Manager (NYC)

• Patreon: Program Operations Manager (SF/NYC)

• Pindrop: VP, Brand & Community (Remote US)

• Probably Genetic: Head of Content and Community (SF)

• Quo: Senior Community & Events Lead (Remote California)

• Scopely: Director, Community Management & Player Experience (Remote UK/Spain)

• Solo.io: OSS Community Manager

• Tutor: Creative Brand, Community & Growth Lead, Robotics (Watertown, MA)

• Venture X: Community Coordinator (Tampa)

• Verifiable: Events & Community Marketing Manager (Remote US)

• Vivenu: Community Program Manager (Tampa)

  Check out all 246 open roles

  See all jobs ↗

I'd love to hear from you!

→ Let me know which communities I should cover next - Reply or comment and tell me who you'd love to learn more about.

→ Follow me on social - I share more thoughts and tips on LinkedIn.

The Gathering Spot is the largest Black-owned community in the U.S. A private membership community with physical venues, Ryan Wilson has grown the chain of clubs to 12,000 members.

What makes The Gathering Spot unique is its intentional focus on celebrating Black culture and community while welcoming everyone. They’ve raised over $30 million in funding, employ ~200 people, and host hundreds of events each year.

Discover how:

✔️ Origin Story: How The Gathering Spot got started

✔️ The Offer: The value it offers its members

✔️ Revenue: How The Gathering Spot makes money

✔️ Growth: The tactics used to grow its membership

✔️ Tools: The tools used to power its community and business

Read the deep dive ↗

🙈 It’s been ages since I posted! Too long.

I planned to quickly work on a side project that I thought would take 2-3 months. It took 9. All the while, though, I’ve been researching deep dives where I can. I’ve four in the works, so I’m excited to get back to posting regularly.

Hopefully, though, you’ll find what I’ve been working on interesting, too.

🆕 Announcing PostWave

PostWave is a way for communities to earn by helping members land jobs.

Hiring’s broken. Applicants blast bot-powered applications; employers deploy AI filters. It’s AI vs AI and neither is winning.

I’m building PostWave to help.

PostWave is an alternative to job boards, enabling employers to hire through trusted communities.

They pay to promote roles to your members. PostWave handles booking, payment, invoicing, and link-sharing to your #jobs channel.

It’s a win-win. Members get jobs, you get paid—no extra work required.

Currently in community preview, I’m onboarding interested communities now.

Every spare moment I have has gone into this. Now I can’t wait for you to check it out and apply.

🆕 Job listings

46 new this week:

• Alida: Community Manager (Vancouver)

• Amazon AWS: Community Program Manager (Seattle, NYC, Mountain View)

• AIRoA: Community Manager (Contract, Tokyo)

• Autodesk: Senior Director, Community (SF)

• Bellota Labs: Content Director & Community Manager - UpSwing (Redwood City)

• Binance: Community Manager - Levant (Remote Dubai)

• Coupa: Senior Manager, User Group Program (Bogota)

• Datadog: Developer Advocate - Community (Remote US - CA/MA/NY/WA)

• Doist: Social & Community Marketer (Global Remote)

• Fanbase: Content and Community Manager (Edinburgh)

• Grvt: Event & Experiential Marketing Manager (Singapore, HK, China, Malaysia, Japan, South Korea, Taiwan)

• Greenhouse: Community and Accounts Manager (Sydney)

• Illumio: Senior Community Manager (Remote California)

• Jamango!: Community Manager (Dublin)

• Knix: Creator & Community Partnerships Coordinator (Toronto)

• KultreMedia: Skool Community Manager & Digital Product Coordinator (Remote Global)

• NodeCrafters: Web3 Community Growth Manager (Remote US)

• PagerDuty: Community Program Manager - Developer Experience & Education (Lisbon)

• Pendo: Event Marketing Manager, Mind the Product (London)

• Praxis: Manager, Events & Community (NYC)

• Protege: Head of Community - Researcher Relations (Remote)

• Rippling: IT Community Evangelist (SF/NYC/Austin)

• Rockwell Automation: EMEA Community Leader (Prague)

• Sentient: Developer Relations & Ecosystem Growth Lead (Remote US)

• SheTO: Community Manager (Remote Santa Clara)

• Shopify: Digital Community Manager (NAMER)

• SmarterDx: Manager, User Community and Engagement (Remote US)

• SoundCloud: Director - Community Operations (NYC)

• SuperAnnotate: AI Evangelist and Community Manager (SF)

• Synthesia: Community Manager (London)

• Telegraph Media Group: Deputy Head of Community Editorial (London)

• Thatgamecompany: Senior Community Manager (Remote NAMER)

• The Premier League: Community Project Assistant (London)

• The RSA Fellowship: Community Manager (London)

• The Trampery: Community Manager (London)

• Trimble: User Community Manager (Westminster, CO)

• Unfabled: Community Manager (London)

• UpCodes: Content & Community Strategist (Remote NAMER)

• Valli Ventures: Community & Event Ops (PT Contract, Remote)

• Vanta: Senior Program Manager, Digital Community Location (Remote US)

• Victoria and Albert Museum: Membership Events Manager (London)

• Virtuous: Customer Marketing Manager (Remote US)

• Vire: Community & Influencer Program Manager (Remote Finland)

• Warner Music Group: Manager, Direct to Fan & Community (London)

• Wellcome Trust: Engagement and Participation Producer - Communities (London)

• Xsolla: Community Marketing Manager (Remote Cyprus)

  Check out all 247 open roles

  See all jobs ↗

I'd love to hear from you!

→ Let me know which communities I should cover next - Reply or comment and tell me who you'd love to learn more about.

→ Follow me on social - I share more thoughts and tips on LinkedIn.

Daybreaker is a global phenomenon. A community built around dance and joy with some 800,000 members. It has been going for over 10 years—they're coming up to a thousand events.

How have they sustained this movement for so long?

By taking a holistic approach to community event design known as the D.O.S.E method. Founder Radha Agrawal (author of Belong) explains how and why it works.

Read or listen to the deeper dive ↗

👀 Don’t miss Radha’s Power of Community Building course

Radha just launched an 8-week course to share all she knows about building a community movement: the business planning, the marketing, the culture building, the partnerships.

Sign up here and use code communityinc for 10% off. Enrollment closes Feb 17, so don’t dilly dally 🏃‍♀️💨

♻︎ ICYMI: Combining Community & Learning with Stephanie Grice

Discover how Atlassian has incorporated learning into community, and what the impact has been.

📰 What Your CEO Really Wants To Know About Community

When it comes to community, there’s often a disconnect between how you and your CEO think about things.

➡️ Here’s what your CEO really cares about.

🆕 Job listings

- AI for Non-Techies: Academy Community & Growth Manager (Remote UK)

- Adobe: Community Engagement Specialist (FT Contract, Remote US/CA/UK)

- AlleyCorp: Community and Events Manager (NY)

- Apple: Marketing Specialist - Developer Community Engagement Apple Worldwide Developer Relations (CA)

- Atlassian: Program Associate: Atlassian Champions (Remote US)

- Atlassian: Community Manager Intern (Remote US)

- Atolls: Junior Community Support Specialist (Remote UK)

- Calix: Digital Engagement and Community Intern (Remote US/CA)

- Campspot: Senior Community & Events Marketing Specialist (MI)

- Curious Cardinals: Mentor Community & Operations Manager (SF)

- Gameskraft: Senior Community Manager (Bengalaru)

- Groove: Community Support (PT, Remote)

- Handshake: Community Manager, AI Projects (CA)

- KingsIsle: Senior Community Manager (TX)

- La Fosse Academy: Senior Community Manager (FT Contract, London)

- Manychat: Creator Community Manager (TX)

- Mines & Golden: Startup Community Manager, Beck Venture Center (CO)

- Monday Girl: Partnerships and Events Intern (Toronto)

- Moveworks: Community Manager (CA)

- MyHealthTeam: Community Engagement Manager (Remote)

- n8n: Community Manager (SF/LA/Remote)

- Nebius: Startup Community Lead (CA/WA)

- Nestlé: Sr. Specialist - Social Media Content Creation & Community Management (Contract, LA)

- Notion: Startup Events & Community Manager, AMER (Contract, SF/NY)

- OKX: Community Manager (France)

- Owner: Head of Community (Remote US)

- Pioneer Fund: Community Manager (Toronto)

- Rackhouse Venture Capital: Community & Office Manager (SF)

- Raptive: Director, Community Management (Remote)

- Raw Fury: Community Ambassador - Kingdom (Remote EST-CEST time zones)

- Remotebase: Community & Partnerships Associate (Remote / Pakistan)

- Salesforce: SVP, Trailhead & Agentblazer Community (SF/NY)

- Square Enix: Assistant Online Community Manager - German (London)

- Techstars: Community Manager (CO/NY)

- Tencent: Senior Community Manager, PC Console Games (London)

- Thousand Faces: Community Manager (Remote)

- Unnamed Hedge Fund: Workplace & Community Manager (CT)

- Wolcen Studio: Senior Community Manager (France)

- Yoto: Community Engagement Manager (London)

Plus, 109 more open roles

See all jobs ↗

I'd love to hear from you!

→ Let me know which communities I should cover next - Reply or comment and tell me who you'd love to learn more about.

→ Follow me on social - I share more thoughts and tips on LinkedIn.

Atlassian is a fascinating business. They innovate on how they do business almost as much as the products they create.

• In 2023, Atlassian had paid training offering, generating millions in revenue each year.

• In 2024, they made it all free and moved learning under community.

I spoke to VP of Community and Learning, Stephanie Grice, about why they made the change, how they've incorporated learning into community, and what the impact has been.

Read or listen to the deeper dive ↗

📖 Learn more about Community at Atlassian

➡️ Read the deep dive.

♻︎ ICYMI: Million Dollar Community: Dreamers & Doers

Discover how Gesche Haas created an entrepreneur collective by doing things her own way.

📰 Why Community Teams Need An Internal PR Person

An all too common story in community: You’re working hard, doing all you can, but you’re not getting the recognition you deserve from colleagues and leadership.

➡️ Here’s what to do about it.

🆕 Job listings

• Adobe: Community VIP Program Manager (FT Contract, Remote US)

• All Raise: Senior Events Coordinator (Remote)

• Alumni Ventures: Event Coordinator (NY)

• Apple: Marketing Specialist - Developer Community Engagement Apple Worldwide Developer Relations (CA)

• BIRD: London German Speaking Community Manager (PT Contract, Remote Global)

• Bandai Namco: Community and Social Media Manager (Frankfurt)

• Birdie: Content and Community Lead (Contract, London)

• Chomps: Associate, Partnerships and Community (Remote US)

• Curious Cardinals: Mentor Community & Operations Manager (SF)

• FFC + 10th House: Community Internship (Remote)

• Handshake: Community Manager, AI Projects (CA)

• Happy Volcano: Senior Community Manager (Remote, CET +-3 hours)

• Her First $100K (Tori Dunlap): Community Administrator (PT Contract, Remote US)

• HiBob: VP of Community and Engagement (UK)

• Monday Girl: Partnerships and Events Intern (Toronto)

• Moveworks: Community Manager (CA)

• n8n: Community Manager (SF/LA/Remote)

• Owner: Head of Community (Remote US)

• Raw Fury: Community Ambassador - Kingdom (Remote EST-CEST time zones)

• Remotebase: Community & Partnerships Associate (Remote / Pakistan)

• S&P Global: Community Engagement Manager (London)

• Stripe: Field Marketing Community Manager - EMEA Startups (London)

• TechTonic Justice: Experienced Community Organizer (Remote US)

• Techstars: Community Manager (CO/NY)

• Tilting Point: Social & Community Manager (Barcelona)

• Twilio: Developer Evangelist, Ecosystem (Remote India)

• Venture X: Community Coordinator - Chesapeake (VA)

Plus, 113 more open roles

See all jobs ↗

I'd love to hear from you!

→ Let me know which communities I should cover next - Reply or comment and tell me who you'd love to learn more about.

→ Follow me on social - I share more thoughts and tips on LinkedIn.

Dreamers & Doers is a private collective of extraordinary entrepreneurial women.

Founded by Gesche Haas in 2013, they’ve forged their own path, forgoing the VC-backed flamboyance of its billion-dollar competitors.

In doing so, they’ve bootstrapped their way to over 900 paying members with an all-remote team, creating a passionate community that shows you can create a valuable business by sticking to what feels right to you.

Here’s what to expect:

✔️ Origin Story: How Dreamers & Doers got started

✔️ The Offer: The value it offers its members

✔️ Revenue: How Dreamers & Doers makes money

✔️ Growth: The tactics used to grow its membership

✔️ Tools: The tool stack it uses to power its community and business

Read the deep dive ↗

♻︎ ICYMI: World 50 - The Billion Dollar Exec Network You've Probably Never Heard Of

Discover why Fortune 2000 execs pay $50k per year to join this invite-only, peer-to-peer community.

🤔 If the future is a sprawling web of niche communities, what might that look like?

As social media increasingly leaves us hanging, community is going niche. We won't just be in one or two, but many.

Founders have long been well-catered for by communities. They give us a window into a future of super-specific communities that cater to our every connection craving, expertise need, and specialty interest. So I mapped out 50+ gathering places for founders:

🔎 Take a closer look (high-res version)

🆕 Job listings

• Antler: Community Manager (Austin)

• Atlas Obscura: Community Editor (Remote US/CA)

• Com2uS Europe: Community Manager – France (Berlin)

• Garena: Community Coordinator (Mexico City)

• LEGO: Community Engagement Lead – Social Media (UK)

• Maxwell: Chief Membership Officer (NYC)

• Muslim Tech Fest: Events Programme Manager (UK)

• Notion: Japan Community Lead (Contract, Tokyo)

• Notion: Community Program Manager, Germany (Contract, Dublin)

• Notion: Head of Community-Led Marketing (NY, SF)

• OpenAI: Technical Community Operations, OpenAI Forum (Part-time, Contract, Remote)

• PRADCO Outdoor Brands: Head of Community Marketing (Remote)

• PTW: Community Growth Manager (Contract, Remote US)

• Patch: Community & Member Executive (UK)

• Punks & Pinstripes: Community Growth Specialist (NYC)

• Reddit: Trust & Safety Policy - Platform Safety Policy Principal Lead - Data & AI products (Remote US)

• Ritual: Senior Community Manager (LA)

• TDK Ventures: Events & Community Associate (CA)

• Torpor Games: Marketing & Community Manager (Berlin)

• Unshackled Ventures: Community Coordinator (Part-time, Contract, Remote LA/SF/New York)

• Vimeo: Senior Events Experience Manager (Remote US/NYC)

• Zapier: Customer Advocacy Marketing Manager - Events (Remote US)

  Plus, 104 more open roles

  See all jobs ↗

I'd love to hear from you!

→ Let me know which communities I should cover next - Reply or comment and tell me who you'd love to learn more about.

→ Follow me on social - I share more thoughts and tips on LinkedIn.

World 50 is an invitation-only, peer-to-peer community aimed at Fortune 2000 C-suite execs.

It can be hard for executives to find trusted confidants they can discuss their daily challenges with. That’s why 5,000 members pay $50k per year, with folks from Pepsi, Disney, Ford, Boeing, Shell, and Bank of America being regulars.

In this deep dive, we uncover how World 50 became a billion dollar exec network. Including, how the community got started, grows, functions, and makes money.

Here’s what to expect:

• ✔️ Origin Story: How World 50 got started

• ✔️ The Offer: The value it offers its members

• ✔️ Revenue: How World 50 makes money

• ✔️ Growth: The tactics used to grow its membership

• ✔️ Tools: The tool stack it uses to power its community and business

Read the deep dive ↗

♻︎ ICYMI: A Big Ol’ List of Community Offerings

When building a community, deciding on your community offering is crucial. What's the right mix of activities you'll do together, and the resources and benefits you'll provide? Here's a big ol' list of them to get you thinking.

🆕 Job listings

• Contrarian Thinking: Strategic Partnerships Manager (TX)

• CreativeMornings: Chapter Community Manager (NYC)

• Dreamers & Doers: Senior Community Manager (Remote Global - US hours)

• Finimize: Events Manager (London)

• Founder Coach: Head of Growth & Performance Marketing (Remote UK)

• Founder Coach: Founder Associate (Remote UK)

• Hipster Whale: Community Manager (Melbourne)

• Monks: Senior Community Manager (Toronto)

• Monks: Community Manager (LA)

• Owlchemy Labs: Community Manager (Contract, Remote)

• Passion.io: Head of High Ticket Sales and Direct Marketing (Remote Global)

• Postman: Senior Community Strategist (Remote US)

• Presto: Community Manager - Malaysia (Remote APAC)

• Presto: Community Manager - Japanese-speaking (Remote APAC)

• Saltbox: Community Growth Manager (Remote)

• Vistage: Senior Manager, Event Content (CA)

  Plus, 94 more open roles

  See all jobs ↗

I'd love to hear from you!

→ Let me know which communities I should cover next - Reply or comment and tell me who you'd love to learn more about.

→ Follow me on social - I share more thoughts and tips on LinkedIn.

Anyone can build a million dollar community with the right offer. But knowing how to price and package your community is tough.

To help, I researched 135 paid communities of practice looking at what they offer. I dug into everything from pricing and benefits to primary selling points, member requirements, and platforms used.

5 community types emerged.

The Paid Community DNA Decoded report delves into the specifics of each with examples, giving you a starting point to help navigate all the options.

Read the report ↗

📖 Recent resources

• How do you make better connections online? Margaux Miller's TEDx talk will help you build impactful connections.

• New in Cai, my AI-powered community advice search engine:

  • Circle’s Masterclasses and Future of Creators Summit recordings.

  • Community Roundtable’s Job Description library.

♻︎ ICYMI: Insider Access

Slick gives people the ick. Folks crave real connection more than ever. See my 5 fave examples of making members feel like insiders 🫣

🆕 Job listings

• AerialBuz: Social Media & Community Manager (Contract, Remote UK)

• Antler: VP / Director of Founder Experience & Community (Munich)

• Belong: Reddit Community Manager (Remote US)

• ClickUp: Community Moderator (PH)

• Higher Logic: Community Success Manager (Remote US)

• Huuuge Games: Social Media Community Manager (PL)

• LEGO: Community Engager (UK)

• Mozilla.ai: Head of Community Engagement (Remote Global)

• Muzz: Weekend Community Manager (Contract, Remote UK)

• Muzz: Senior Community Manager (Remote UK)

• NetEase Games: Community Manager (Remote CA)

• RORA: Course and Community Manager (London)

• Relic: Community & Brand Coordinator (Vancouver)

• She Was Such A Good Horse: Creative Community Manager (SE)

  Plus, 93 more open roles

  See all jobs ↗

I'd love to hear from you!

→ Let me know which communities I should cover next - Reply or comment and tell me who you'd love to learn more about.

→ Follow me on social - I share more thoughts and tips on LinkedIn.

The Lab is a peer-to-peer community run by Jay Clouse, known for Creator Science. The Lab focuses squarely on creator pros - helping them reach and stay at the top of their game.

In this deep dive, we uncover how Jay grew The Lab into a $400k a year revenue stream with just 200 members.

We cover how the community got started, how it grows, functions, and makes money.

Here’s what to expect:

• ✔️ Origin Story: How The Lab community got started

• ✔️ The Offer: The value it offers its members

• ✔️ Revenue: How The Lab makes money

• ✔️ Growth: The tactics used to grow its membership

• ✔️ Tools: The tool stack it uses to power its community and business

Read the deep dive ↗

No 🎧 audio option, yet - I have a cold and wanted to save you all from my snuffling. Will add it ASAP.

📖 Recent resources

• How Notion infused their user conference with great community vibes ✨

• Netflix and shill. 6 things you missed in Community last week 😱

• Beyond idea boards. Nothing shows us what’s possible with community co-creation 🪄

♻︎ ICYMI

I've made a ton of naming mistakes over the years. It never gets easier. But hopefully, this guide will help you to find the right name for your community.

🆕 Job listings

• Alida: Community Manager (Vancouver)

• Apollo: Director, Social Media, Community & Customer Marketing (Remote US)

• Apple: Senior Director, Evangelism (CA)

• Ashborne Games: Community Manager (CZ)

• Crisis Text Line: Senior Community Programs Manager (Remote US)

• Crytek: Community Manager (Remote Americas)

• Grafana Labs: Community Manager, Developer Advocate (Remote Sweden, Spain, Germany, UK)

• Intro: Expert Onboarding & Community Manager (LA)

• Nkoda: Community Manager (London, UK)

• OpenAI: Program Manager, Community Team (SF, NY)

• Sentient: Director of Community (Remote US, UK, SG, HK, PT)

• Sentient: Director of Ecosystem Growth (Remote US, UK, SG, HK, PT)

• Snyk: Senior Manager, Customer Advocacy & Community (Boston)

• Starbucks: Communications Specialist, Community Manager (Remote US)

• Unseen: Community Manager (Tokyo)

  
  Plus, 112 more open roles

  See all jobs ↗

I'd love to hear from you!

→ Let me know which communities I should cover next - Reply or comment and tell me who you'd love to learn more about.

→ Follow me on social - I share more thoughts and tips on LinkedIn.

Hampton is a highly-vetted, peer-membership community for founders. Created by Sam Parr, known for The Hustle newsletter and host of the My First Million podcast, he started working on it with partner Joe Speiser in June 2022.

It has since grown to over 1,000 members, generating ~$8M ARR. And they're just getting started - Sam says, “This is going to be a greater than 100 million dollar a year revenue business.”

In this deep dive, we uncover how Sam Parr and team built a million-dollar community in a matter of months, even before it had officially launched.

Here’s what to expect:

• ✔️ Origin Story: How the Hampton community got started

• ✔️ The Offer: The value it offers its members

• ✔️ Revenue: How Hampton makes money

• ✔️ Growth: The tactics used to grow its membership

• ✔️ Tools: The tool stack it uses to power its community and business

Read the deep dive ↗

Or 🎧 listen along in your fave podcast app

📖 Recent resources

• More community teams are reporting on their revenue impact... but there's a problem

• 5 things you missed in Community last week

• Community Roadshow: How to kickstart collaboration across your business

🆕 Job listings

• Adobe: Senior Community Engagement Manager (SF, SJ)

• Airbnb: Senior Community Engagement Manager (BR)

• AssemblyAI: Developer Community Manager (Remote)

• Community Hackers: Community Lead (Madrid)

• Dooley: Community Manager (PT, OH/Remote)

• FRAME BREAK: Community Manager (Hybrid, SE)

• Kindred Ventures: Community & Events Manager (SF)

• LucidLink: Community Marketing Lead (Remote US)

• LucidLink: Community Events Manager (UK)

• PERSUIT: Community Advocacy Manager (Remote US)

  
  Check out 85 more open roles: See the full list.

I'd love to hear from you!

→ Let me know which communities I should cover - Reply or comment and tell me who you'd love to learn more about.

→ Follow me on social - I share more thoughts and tips on LinkedIn.

How do you build a community program for the long haul? I spoke with Corina Gheonea, Global Community Director at UiPath, to find out.

UiPath is one of the fastest-growing SaaS businesses of all time, and community has been a strategic advantage from its earliest days.

UiPath's MVP program has become a cornerstone of their community. Some five years in, it still has members who have been involved from the beginning.

In this episode, we dive deep into how they run the program and how it has evolved over the years to maintain member motivation and keep delivering value to the business.

Watch on YouTube ↗

🤓 Read it online, or 🎧 listen along in your fave podcast app

📖 Learn more about Community at UiPath.

➡️ Read the deep dive

📘 Digital Community Leaders Report

Steadfast Collective is back with the 2nd edition of the Digital Community Leaders Survey Report. Sharing insights on:

• Community Growth

• Biggest pain points

• Community Purpose

• What community managers are measuring

• Funding

• Participation

• C-Suite involvement

  Grab your free copy

🆕 A Micro-community for B2B SaaS Community Leaders

I’m forming a micro-community for B2B SaaS community leaders. We share the strategies, programs, and playbooks that work. Along with the frustrations and realities of building something our colleagues don’t yet understand.

Join the waitlist

🆕 Job listings

• Access Venture Partners - Community Marketing Associate (CO)

• Affinity - Head of Community (Notts, UK)

• Bluesky - Community Marketing Manager (Remote, overlap PT hours)

• Figma - Manager, Moderation (SF, NY)

• Figma - Designer Advocate (Berlin, DE)

• InEight - Community Marketing Manager (AZ/Remote)

• Maven - Partner Marketing (+-1hr US timezones)

• Regent's University London - Senior Manager, Alumni Community (Contract, London)

• Sid's Farm - Community Manager (India)

• Snowflake - Community Manager - Data Superheroes (WA)

• TDK Ventures - Events & Community Associate (CA)

Check out 111 more open roles: See the full list.

I'd love to hear from you!

→ Let me know which communities I should cover - Reply or comment and tell me who you'd love to learn more about.

→ Follow me on social - I share more thoughts and tips on LinkedIn.